Computers In Personnel is launching Absence Manager, an intelligent software system that uses voice recognition technology to help managers tackle the problems and high costs associated with employee absences.

 

Many organizations struggle to capture absence information and keep accurate records, relying on manual systems that are frequently inaccurate or inconsistent. As a result, managers often don’t find out quickly enough when a team member is absent from work, human resource departments find it hard to identify and tackle individuals with repeat absence problems, and it’s difficult for organizations to analyze absence trends and dig into root causes.

 

“Absence management is a serious and difficult to manage issue, and taking a more informed approach can directly impact the bottom line,” says Chris Berry, managing director of Computers In Personnel. “Absence Manager enables the early capture and notification of absence and supports any managerial, or other, follow up contact with absent employees.”

 

With absence estimated by the Chartered Institute of Personnel and Development to average $659 per employee per year – or almost $330,000 per year for a 500-employee company – the need for more effective absence management systems is overwhelming.

 

With Absence Manager, employees simply telephone an automated system at any time of day or night to report their first day of absence. Call details are logged and alerts are automatically sent to relevant contacts, triggering the company’s employee support systems and allowing managers to act swiftly if they need to find short-term replacements.

This real-time data capture enables organizations to capture an absence quickly, ensures that the relevant and appropriate notifications are raised, and triggers interventions at the required stage of an absence. This might mean arranging contact from an occupational health specialist for an absent employee after a specific period of absence or prompt an organization to make an insurance claim in the case of some long-term absence issues.

 

And because all of the captured absence information is stored in digital form on a secure web-based system, it’s easy for HR managers to access up-to-date employee records, generate reports and analyze absence trends across the organization. Absence Manager also calculates the cost of absence, giving HR and senior management better visibility into the true implications of each absence episode.

Organizations can get up and running quickly with Absence Manager because it is a web-based service, which means it’s accessed over the Internet and no software or hardware installation is required at the customer site. The system integrates directly with CIP’s web HR portal, Ciphr.

Computers In Personnel is a provider of software and services for people and data management. Recognizing that effective people and data management are critical drivers to organizational success, it provides a broad range of software, outsourcing services, data management capability and knowledge-based services. Ciphr is a richly-functional web-enabled HR management system that helps organizations manage all aspects of people management, from recruiting and training to sophisticated people data analysis. For further information visit www.ComputersInPersonnel.com