October 24, 2008
Ricoh Integrates DocumentMall Storage and Management Solution with Salesforce.com
TMCnet Contributing Editor

Ricoh Americas Corporation announced the internal deployment of their SaaS (News - Alert) document storage and management solution, DocumentMall with Salesforce.com. Salesfroce.com specializes in SaaS and Platform-as-a-Service (PaaS).

 
It is expected that SaaS solutions like DocumentMall for Salesforce.com (News - Alert) helps reduce energy consumption by the efficient usage of computing resources when compared to traditional on-premise solutions.
 
DocumentMall for salesforce.com when used in Ricoh’s direct sales offices throughout the country will offer several saving options. This includes reduced usage of paper and toner besides reducing fuel consumption associated with the overnight shipping of documents. The immediate access to information through online document management provides several benefits by improving business processes.
 
Ricoh plans to showcase the DocumentMall for salesforce.com solution at salesforce.com’s user and developer conference, Dreamforce which will take place at the Moscone Convention Center in San Francisco from November 2 to November 5.
The DocumentMall for salesforce.com combines Ricoh’s digital imaging technology and SaaS document management solution, DocumentMall inside salesforce.com. This enable the most secure and confidential way of storing documents.
 
Ricoh sales representatives can scan important paper documents like signed contracts, agreements, proposals, and others directly into DocumentMall.com and access them via Salesforce. Electronic files and scanned paper documents can be uploaded easily resulting in faster and better decision-making.
 
“Salesforce is the go-to source for many sales professionals and increasing efficiency through DocumentMall 9.1 will be a critical asset for their businesses,” said Hede Nonaka, executive vice president, Ricoh Americas Corporation. “Ricoh and Salesforce share the same environmental commitment and see DocumentMall for salesforce.com playing a vital roll in helping other companies reduce their carbon footprint.”
 
Ricoh conducted a survey, which found that several companies store and maintain important sales documents in hardcopy format which does not help the sales and business processes. However the integration of secure document storage and scanning capabilities can improve sales processes, security and cost-savings throughout the organization, said the company.
DocumentMall for salesforce.com was developed in Visualforce designed especially for AppExchange application development. The benefits of Salesforce and DocumentMall are increased by combining on-demand customer relationship management with on-demand document management.
 
Ricoh supplies office automation equipment and electronics. The company’s integrated hardware and software products enable businesses to share information by controlling the input, management and output of documents.
 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.

Shamila Janakiraman is a contributing editor for TMCnet. To read more of Shamila’s articles, please visit her columnist page.

Edited by Tim Gray

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