County of Prince George Selects INKforce to Provide Countywide Software Services
Prince George County, a suburban area in southeast Virginia, has selected INKforce for its comprehensive total solution package. The company will provide comprehensive countywide software services.
The agreement calls on INKforce, a software developer of government automation tools, to provide its Code Enforcement, Building & Permitting, Planning & Soning, Fire Inspections and Point of Sale software solutions.
In addition, company will offer a new interactive voice recognition module. This module allows people to order county services directly over the phone.
County of Prince George chose INKforce as the vendor of choice after a six month evaluation process, according to Karl Kapustka, national sales director at INKforce. The County selected the company to provide all-inclusive government software designed to increase “efficiency, save money and deliver superior services to their citizens.”
County’s decision to purchase all of the INKforce modules speaks of the company's “proven capability to integrate, centralize and streamline government administrative functions,” said Kapustka.
In Virginia, this is the first contract for INKforce, while the county becomes the first to buy all of the INKforce modules.
Additionally, partnering with Selectron Technologies, the company is offering an automated interactive voice response (IVR) system, which routes calls to the right department. In addition, IVR system also communicates with the County's computer system with a direct link to INKforce.
INKforce offers software solutions for government agencies. Company’s suite of software tools is all Web-based and suited for both the mobile and office workforce.
Last month, company announced that Miami Dade County went live with their INKforce Code Enforcement Tracking (CET) software solution. Company integrated CET into the county’s two proprietary software applications—Oracle (
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Alert) based “Case Management System” and “Enterprise Document Management System.”
Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu's articles, please visit her columnist page.Edited by
Tim Gray
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