A recent report by Analysys Mason, states that Communications Service Providers (CSPs), are investing in their Service Delivery Platforms (SDPs) more than ever before. The report starts that the major reason for this change is the intensified competition from companies such as Google, Microsoft (News - Alert), Yahoo and Apple.

 

Now, Telcordia has responded to that report and said that CSPs and Internet sites need to offer personalized services to separate themselves from the rest of the pack. The Analysys (News - Alert) Mason report states that the spending of Service Delivery Platforms (SDPs) will grow from $1.86 billion in 2007 to $4.75 billion in 2012.

 

With the increased spending and competitive market, CSPs desperately need tools to develop and deliver compelling services to the customers. With solutions such as Telcordia (News - Alert) Service Delivery Suite, which provides features such as Telcordia Real-Time Charging, Telcordia Real-Time Policy and Telcordia Converged Application Server, an interactive relationship between CSPs and their customers will be established.

 

Apart from this, Telecordia has extensively worked with the U.S. military, and is known as a vendor that can solve highly complex networking problems. The company recently struck a four-year, multi-million dollar contract with the U.S. Army Communications-Electronics Research, Development, and Engineering Center.

 

In the changing market, service providers need to deploy the latest services fast, and at the place customer wants it. They will feel the need of a well designed SDP more than ever and Telecordia can provide exactly that, says the company. SDPs provide a window into the mindset of the customer and helps the CSPs provide better services.

 

“The Consumers have responded well to this and are now at the point of saying they are willing to pay for services they think are relevant to them. Innovative SDPs are at the heart of enabling this interactive relationship," says Patrick McCarthy, Vice President, Marketing, Service Delivery Solutions, Telcordia.

 

Analysys Mason forecasts a promising future for mobile Real-Time Charging (RTC) domain. The report states that market will grow at 24 percent Compound Annual Growth Rate (CAGR). The report also predicts that spending on mobile telecom application servers spending will grow at 15 percent CAGR due to the need to deliver new services. This will encourage the CSPs to interact with customers in real time and provide new services before others do.