VantagePoint Staffing Solutions, a recruiting, staffing and human resource consulting company, has picked hosted VoIP from Cypress Communications (News - Alert) impressed by its inherent remote office, mobility and business continuity features.

 

Because the product can help users connect, communicate, collaborate and continue, Cypress Communications markets its hosted VoIP solution as C4 IP. Nancy Wright Whatley, chief executive officer at VantagePoint said in a statement that the product will give them the flexibility and mobility they require to continue delivering superior service and world-class support for their rapidly growing client base without the need to add traditional brick and mortar offices.

 

With C4 IP, VantagePoint can embrace a virtual business model with all of its inherent benefits, but communicate as if they are in the same building. Wright believes this type of communications approach will help them be more productive and responsive to their clients and enables them to meet their business goals much more quickly.

 

C4 IP, an award-winning unified communications solution from Cypress Communications solves VantagePoints mobility issues. The solution includes Microsoft (News - Alert) Outlook integration. While the voicemails are delivered as emails, toolbar features allow recruiters to use any phone as their business phone.

 

Frank Grillo (News - Alert), executive vice president of marketing at Cypress Communications explained that when they began working with VantagePoint, their concerns about twenty-four hour communications availability, timely service and quality support were readily apparent. He emphasized that VantagePoint can be assured of service availability with C4 IPs network diversity, geographic and switch redundancy, customized WAN failover options and 24/7/365 support.

 

Prior to installing Cypress’ solution, construction used to interrupt VantagePoints old premises-based phone service. When VantagePoints previous provider, a global telecommunications company, was unresponsive, they were unable to conduct business for days at a time.

 

C4 IP, a dynamic hosted VoIP solution, allows users to proactively transfer communications to another location or a cell phone. The solution works even if the organization undergoes something catastrophic like a disaster or a relatively simple power outage. Because communications for the entire organization can be moved using any Internet connection, employees and clients can continue communicating as usual.

 

The solution also enables the employees to work from home. When an enterprise moves to another location or even another city, all employees can continue making and receiving calls. Thanks to C4 IP Web portal and remote access tools users can communicate using any PC, not just their work-issued laptop or computer. In addition, coworkers who are scattered among various physical locations can easily collaborate in the same virtual room with audio and Web conferencing tools, chat, video calling and real-time presence.