March 12, 2008
PanTerra Networks Intros Migration Program for Covad Hosted VoIP Customers
TMCnet Contributing Editor

PanTerra Networks’ new Covad (News - Alert) Hosted VoIP customer migration program for existing Covad customers provides a cost-effective and simple transition to PanTerra's feature-rich Worksmart service.

 
The company will not only waive all regular start up costs associated with its Worksmart service plans but also provide the first full month of service free of charge. Covad customers transitioning to PanTerra will also find a large number of their long-awaited features delivered with Worksmart.
 
PanTerra Networks CEO, Arthur Chang said in a statement that their company is excited about the opportunity to provide an easy migration path for Covad customers. He noted that PanTerra can offer these customers a seamless transition of their business voice service with a quick and easy sign up process. Customers can now keep their services working smoothly while PanTerra provides a painless, zero cost and trouble-free migration that allow them to reuse all their existing hardware while increasing functionality at the same time.
 
“PanTerra understands business reliability, quality customer service and the advanced network architecture required to effectively provide business-class unified communications services,” he added.
 
By leveraging PanTerra's on-demand platform, customers  can self-administer their own Auto Attendants, utilize the integrated softphone for mobile employees and deploy advanced call center functionality including real-time statistics, reporting and call recording. In combination with PanTerra's desktop sharing and secure instant messaging services the platform helps new PanTerra customers to realize the true spectrum of unified communications.
 
PanTerra Networks is a provider of on-demand unified communications Software-as-a-Service (SaaS (News - Alert)) solutions for small and medium-sized businesses. Earlier this year, the company launched its new Software-as-a-Service Smartsuites that bring the unlimited power of on-demand services to the market without the complexity and significant expense associated with traditional solutions such as on-premise based systems or silo hosted services.
 
Anuradha Shukla is a contributing editor for TMCnet, covering call centers, CRM and information technology. To see more of her articles, please visit her columnist page.
 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is End-to-end Billing and Network Management, brought to you by Comarch (News - Alert).

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