AT&T (
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Under the contract, initially, AT&T will provide centralized hosting services for Hyatt.com and for Hyatt’s property-management system, and for the following two years, Hyatt and AT&T will work together to migrate numerous other applications to the new hosting environment, the companies said.
To begin with, Hyatt plans to use a pair of secure data centers in North America. AT&T says that it will migrate Hyatt’s customer-facing Web site to these new data centers, where it will continue to provide hosting and monitoring services for Hyatt.com.
In addition, AT&T will also host Hyatt’s property- management system in these same two data centers, which is expected to service Hyatt’s network of nearly 300 hotels and resorts in North America.
Hyatt believes that with AT&T’s aligned advanced hosting capabilities supporting Hyatt’s property-management system, it can optimize its core business services such as locating, scheduling and managing rooms and sites for guests, clients and properties around the globe.
By using AT&T’s online management portal, AT&T officials said, Hyatt will receive access to ordering and management applications and to billing information, and also snapshots of application and network performance.
“AT&T continues to be a valuable provider, delivering the solutions and management expertise to drive greater efficiency for Hyatt and our customers—both online and at our properties,” said Jim Lamb, senior vice president of Information Technology at Global Hyatt Corporation.
Phil LaBelle, vice president of IT Strategy for Architecture and Planning at Global Hyatt Corporation, said, “As we move to centralize the vast majority of our applications, AT&T has stepped up and continues to provide valuable guidance, support and direction every step of the way.”
Today, AT&T also announced that the company has shattered its text messaging record of 64.5 million by generating more than 78 million messages this season of “American Idol.”
Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu’s articles, please visit her columnist page.
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