Panitch Schwarze Belisario & Nadel LLP, an international intellectual property law firm, is now using Cypress Communications’ (News - Alert) C4 IP hosted VoIP and unified communications solution. The solution was chosen for its unified messaging capabilities and the inherent cost savings of a hosted delivery model. 

 

Operating as a part of a larger law firm in Philadelphia, Panitch Schwarze Belisario & Nadel became a separate entity that focused exclusively on intellectual property law earlier this year. Timothy Back, IT manager at Panitch Schwarze Belisario & Nadel explained in a statement that although the attorneys considered buying and maintaining the phone system in use at the larger firm, the total cost of ownership was very high. The annual maintenance came around $48,000 a year. Also, they needed unified messaging capabilities, something the premises-based system couldn’t deliver.

 

When the law firm finally decided to give up its former phone system, the attorneys sought out a provider capable of quickly delivering all required features. Panitch Schwarze Belisario & Nadel only had about 60 days to make a communications system decision, get the new system installed, and complete user training.

 

Cypress Communications was the only provider that could deliver a complete solution with the functionality required and implement it according to the tight schedule. Plus, Cypress’ solution didn’t require a large capital outlay.

 

Panitch Schwarze Belisario & Nadel is using Cypress Communications’ C4 IP, an enterprise-class hosted VoIP and unified communications solution that features integrated voice and data access, desktop phones, soft phones, unified messaging and cutting-edge multimedia applications such as Microsoft (News - Alert) Outlook integration, collaboration, real-time presence, chat, as well as audio, video and Web conferencing.

 

C4 IP is a fully hosted VoIP solution, and thus it doesn’t require any capital investment or ongoing maintenance fees. The law firm doesn’t have to hire and train additional IT staff to manage the infrastructure, which saves substantial costs in time, money and personnel resources.

 

“Cypress has been delivering enterprise communications for over 20 years, managing everything from the phone on the desk all the way through our private network,” said Frank Grillo (News - Alert), executive vice president of marketing at Cypress Communications.